FREQUENCY AND DURATION OF VISITS

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We will decide together how often we will meet and for how long. 

 

If we decide that medication alone is the best treatment for your complaint, we will meet weekly or biweekly for half an hour until we have established the best medication(s) and dose(s) for you to take, after which we will meet every one to six months depending on the medication(s).

 

If we decide to pursue psychotherapy alone or in addition to medication we may decide to meet once a week, twice a week, or once every two weeks for half an hour to an hour.

 

CANCELLATIONS AND NO-SHOWS

 

If you must cancel or reschedule an appointment, we require at least 24 hours' notice. 

 

If more than two cancellations without 24 hours’ notice occur within six months, you will need to pay the full fee, copay, or a $25 cancellation fee, whichever is greatest, for the missed sessions to book another appointment.

 

MEDICAL RECORDS

 

We are required by law to keep complete medical records. 

 

Medical records are maintained electronically, encrypted, and under password security. Written records including the initial consent forms, letters, and outside medical records, will be scanned into the secure record and shredded. 

 

You are entitled to review your medical record at any time, except in very unusual cases where we feel that viewing your records, there is an unacceptable risk to your emotional or physical well-being.

 

CONFIDENTIALITY

 

The security of your sensitive information is of utmost importance to us, and we are bound by law to protect your confidentiality. 

 

Any disclosure of your treatment to others will require your explicit written consent. 

 

Basic information about your treatment may be disclosed to your insurance company for purposes of prior authorization if necessary.

 

There are exceptions to this confidentiality, where disclosure is mandatory. 

 

These include the following:

 

• If there is a threat to the safety of others we are required by law to take protective measures including reporting the threat to the potential victim, notifying the police, and seeking hospitalization

 

• When there is an immediate risk of harm to yourself, we are required to seek immediate hospitalizatio. We willl likely seek the aid of family members or friends to ensure your safety.

 

• When there is sufficient evidence of abuse we are required to notify appropriate authorities.

 

These situations rarely occur. If they do arise, your provider will do their best to discuss the situation with you before taking action. In rare circumstances, your provider may find it helpful to consult with other professionals specialized in such situations (without disclosing your identity to them).

 

Mind Glow Solutions operates independently and maintains records completely separate from other professionals. 

 

If we refer you to another professional for services, we may find it helpful to collaborate and coordinate your care, and this will require your written consent. Any professional to whom we refer you will be responsible for the services they provide to you.

 

CONTACT INFORMATION

Phone: (929) 487-2874

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Email: mindglowsolutionsnyc@gmail.com